Privacy policy

Privacy Policy

Shaw Insurance Services is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services. By using our website or services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of personal information from you:

  • Name, email address, phone number, and address
  • Contact preferences, including consent for receiving SMS text messages
  • Other information relevant to customer service or inquiries

2. How We Use Your Information

The information we collect is used for the following purposes:

  • To provide insurance quotes, manage policies, and respond to inquiries
  • To communicate via email, phone, or SMS with your consent
  • To send updates, reminders, or important notices related to your insurance coverage

3. SMS Communication and Consent

If you choose to receive SMS text messages from Shaw Insurance Services, you will be required to opt in by selecting the relevant checkbox on our contact or quote request forms. By opting in, you consent to receiving SMS messages related to your inquiries or services from Shaw Insurance Services.

  • Opting Out: You can opt out of SMS messages at any time by replying “STOP” to any message you receive from us. You may also contact us directly at (530) 365-2576 or via email at Chris@shawinsservices.com to be removed from our messaging list.

4. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share information with trusted third parties who assist us in operating our website and conducting our business, provided they agree to keep this information confidential. SMS content will not be shared with third parties and will not be used for any marketing purposes.

5. Data Security

We implement a variety of security measures to protect the safety of your personal information, including daily backups stored offline with a 90-day retention policy. These measures are designed to prevent unauthorized access to your data.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Withdraw your consent for communications at any time
  • Request clarification about how your information is being used

7. Changes to Our Privacy Policy

Shaw Insurance Services reserves the right to update this Privacy Policy at any time. We will notify users of any changes through a prominent notice on our website.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, you can reach us at:

Shaw Insurance Services
2275 North St, Anderson, CA 96007
Phone: (530) 365-2576
Office Hours: Monday – Friday 8:30 AM – 5:00 PM
Email: Chris@shawinsservices.com

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